# Privacy Policy

QuickFix Electrical Services Ltd respects your privacy and is committed to managing and safeguarding the information you provide to us.

This Privacy Policy applies to any and all personal information gathered by QuickFix Electrical Services Ltd from any prospective and actual customers of the company through the medium of the QuickFix Electrical Services Ltd. website or other marketing channels (such as: Email, Telephone, Social Media, SMS, Competitions).

The purpose of this privacy notice is to inform you as to how we look after your Personal data and tell you about your privacy rights and how the law protects you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Providing QuickFix Electrical Services Ltd with your personal information through the Website (or any of the other marketing channels noted above) means you have granted your permission to QuickFix Electrical Services Ltd to use your personal data for such purposes, unless you notify us otherwise.

Controller

We are the Data Controller and we are responsible for your personal data.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights please contact the DPO using the details set out below:
Marcin Jedrzejczyk
Data Protection Officer
5 Broom Way
Blackwater
Surrey
GU17 9DJ

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please consider contacting us in first instance.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Visitors to our website

When someone visits www.quickfix.me.uk we use a third party service to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow making any attempt to find out the identities of those visiting our website.

Cookies

Our site doesn’t use cookies.

Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights

We do not process your personal data for marketing purposes nor do we sell your data to third parties.

Under the data protection legislation, you have rights as an individual which you can exercise in relation to the information we hold about you.
- Right of access
- Right to rectification
- Right to be forgotten
- Right to restriction
- Right to be informed
- Right to portability
- Right to object

If you wish to exercise any of the rights set out above, please contact the Data Protection Officer at the address below:
Marcin Jedrzejczyk
Data Protection Officer
5 Broom Way
Blackwater
Surrey
GU17 9DJ

Access to personal information

As an organisation we try to be as open as we can in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a written request under the data protection legislation. Where we hold information about you we will:
- Give you a description of it;
- Tell you why we are holding it;
- Tell you who it could be disclosed to; and
- Let you have a copy of the information in an intelligible form.

To make a request to find out about any personal information we may hold you need to put the request in writing addressing it to qfixservice@yahoo.co.uk , or writing to the address below:
Marcin Jedrzejczyk
Data Protection Officer
5 Broom Way
Blackwater
Surrey
GU17 9DJ

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by contacting the Data Protection Team.

Disclosure of personal information

We will only share personal information for stated reasons in this Privacy Notice or in line with the data protection laws.

The following information is available via our Data Protection Team:
- agreements we have with other organisations for sharing information;
- circumstances where we can pass on personal data without consent for example, to prevent and detect crime and to produce anonymised statistics;
- our instructions to staff on how to collect, use and delete personal data; and
- how we check that the information we hold is accurate and up to date.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

This Policy is about how we use personal information relating to the employees and workers of our supply chain partners working on our behalf or on our sites.

The Information We Hold About Our Supply Chain

We will collect, store, and use the following categories of personal information about you:
- Personal details, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications;
- Site induction and training history;
- Professional/ Occupational Qualifications;
- Next of kin details and emergency contact information;
- Disciplinary cards; and
- Information about your right to work in the United Kingdom.

We may also collect, store and use the following sensitive personal information:
- Information about your health, including any medical condition, health and sickness record;
- Drug and alcohol results data, if appropriate; and
- Information about criminal convictions and offences (if relevant to the contract you are working on).

How We Will Use Information

We will use the personal information we collect about you:
- to ensure that you have the right skills, training and qualifications to comply with relevant regulatory requirements and standards for the works;
- health and safety monitoring of performance
- safeguarding purposes and to achieve the aims of our Modern Slavery Policy;
- to verify that you have the legal right to work on our sites or provide services on our behalf

We are allowed to process this information about you because it is in our legitimate interests to protect the health, safety and vital interests of you and others. We also need to process your personal information to ensure the efficient operation of our sites and services.

If you do not provide information when requested, it may be necessary for us to exclude you from site and to inform your employer.

How We Use Particularly Sensitive Personal Information

We will use your particularly sensitive personal information in the following ways:
- Medical Issues that we should be aware of which may affect the safety of you or others, or which may affect how we respond to an emergency;
- Whether you present a risk due to impairment through drugs or alcohol;
- We may also be required to carry out a criminal records check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role. In particular if:
-- we are legally required by a regulatory body to carry out criminal record checks in connection with a contract or service that you are working on;
-- the role is one which is listed on the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (SI 1975/1023) and is also specified in the Police Act 1997 (Criminal Records) Regulations (SI 2002/233) so is eligible for a standard or enhanced check from the Disclosure and Barring Service;
- For safeguarding purposes; and
- To verify that you have the legal right to work on our sites or provide services on our behalf.

We will retain your personal information in accordance with the requirements of health and safety legislation.

Specific information for potential, current and former QuickFix Electrical Services Ltd- employees

We are the data controller for the information you provide during the process unless otherwise stated. If you have any queries about the process or how we handle your information please contact us at qfixservice@yahoo.co.uk.

What will we do with the information you provide to us?

All of the information you provide during the process will only be used for the purpose of processing your application, or to fulfil legal or regulatory requirements if necessary.

We will only share your personal information with the following third parties for the purposes of processing your application:
- A recruitment agency or search consultancy with whom you have registered or instructed to feedback on interviews or to process your application;
- A third party provider of skills, aptitude or psychometric testing used in the selection process;
- A third party provider of recruitment software;

All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area.

We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.

What information do we ask for?

- The information you have provided to us in your CV and covering letter;
- The information you have provided on our application form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications;
- Any information you provide to us during a face to face interview;
- The results of any assessments or competence tests that you took including aptitude or psychometric testing;

We may also collect, store and use the following sensitive personal information:
- Information about your race or ethnicity, religious beliefs, sexual orientation;
- Information about your health, including any medical condition (if appropriate);
- Information about criminal convictions and offences; and
- Carry out background and reference checks, where applicable

If you use our online application system, this will be collected by a data processor on our behalf.

We ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. Our recruitment team will have access to all of this information.

We might ask you to participate in assessment days; complete tests or occupational personality profile questionnaires; and/or to attend an interview; or a combination of these.

If you are unsuccessful following assessment for the position you have applied for, we will retain your details in our data base for a period of 12 months unless you tell us otherwise. If you say yes, we would proactively contact you should any further suitable vacancies arise.

If we make a conditional offer of employment we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom.

You will therefore be required to provide:
- Proof of your identity and right to work – you will be asked to attend our office with original documents, we will take copies.
- Proof of your qualifications – you will be asked to attend our office with original documents, we will take copies.
- You will be asked to complete a criminal records declaration to declare any unspent convictions.
- We will provide your email address to the Government Recruitment Service who will contact you to complete an application for a Basic Criminal Record check via the Disclosure and Barring Service, or Access NI, which will verify your declaration of unspent convictions.
- We will contact your referees, using the details you provide in your application, directly to obtain references.
- We will also ask you to complete a questionnaire about your health. This is to establish your fitness to work.

On a final job offer we will also ask you for the following: - Bank details – to process salary payments.
- Emergency contact details – so we know who to contact in case you have an emergency at work.
- Membership of a Civil Service Pension scheme – so we can send you a questionnaire to determine whether you are eligible to re-join your previous scheme.

How long is the information retained for?

If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 7 years following the end of your employment. This includes your criminal records declaration, fitness to work, records of any security checks and references.

All candidates will remain in our recruitment system so that we can stay in regular contact with you and keep you updated should a suitable role become available. Your candidate details will include the information you provide us in your original application and any notes from interviews or assessments.

You can update preferences through our recruitment team; this includes the removal of your details from our recruitment system if you wish.

Changes to our Privacy Policy

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Applicable law and jurisdiction

English law shall apply to this Privacy Policy and you and we submit to the exclusive jurisdiction of the English courts in relation to any dispute which may arise from or in relation to it.

QuickFix Electrical Services Ltd
20th September 2019

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